Question 1

What types of events do you service?

Accepted Answer

We provide rentals for weddings, bridal showers, baby showers, birthday parties, engagement parties, styled shoots, quinceañeras, corporate events, and other special occasions.

Question 2

Where are you located and what areas do you serve?

Accepted Answer

We are based in Salem, Oregon and serve the Willamette Valley including Salem, Keizer, Silverton, Stayton, McMinnville, Woodburn, and surrounding communities.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking 3 to 6 months in advance for weddings, and at least 4–6 weeks ahead for smaller events. Peak season runs May through October.

Question 4

How do I reserve rentals for my event?

Accepted Answer

Browse our inventory and add items to your cart, or submit a quote request via our Contact page. We require a signed rental agreement and a 50% deposit to hold your date.

Question 5

Do you offer full-service setup and teardown?

Accepted Answer

Yes — we deliver, set up all items, and return after your event to break everything down. Full-service is required for draping, pillars, and large installations.

Question 6

What logistics options are available?

Accepted Answer

We offer Full-Service Setup & Teardown, Delivery & Pickup (you style), and Client Pickup for select small items only.

Question 7

Can I pick up items myself?

Accepted Answer

Client pickup is available for small items like tabletop decor, bud vases, and yard games. Not available for pillars, draping, or large installations.

Question 8

How does delivery pricing work?

Accepted Answer

Delivery fees are based on distance from our Salem, OR base and order size. We provide a clear quote upfront with no surprise fees.

Question 9

What is required to confirm a booking?

Accepted Answer

A signed rental agreement and a 50% deposit are required. The remaining balance is due 14 days before your event. We accept credit cards, Venmo, and Zelle.

Question 10

What if I need to cancel or reschedule?

Accepted Answer

Cancellations 30+ days before your event receive a full deposit refund. Cancellations within 30 days are non-refundable. Rescheduling is accommodated based on availability at no extra fee.

Question 11

Can I customize the draping colors or sizes?

Accepted Answer

Yes. Standard backdrop and draping colors are Ivory, White, Blush, Burgundy, and Dusty Blue. Custom colors and sizes are available upon request.

Question 12

Are your floral arrangements real or faux?

Accepted Answer

Our rental florals are high-quality faux (silk). They photograph beautifully and hold up throughout a full event day.

Question 13

How do I request a quote for custom draping or a backdrop?

Accepted Answer

Use our Contact page and include your event date, venue, ceiling height, and the area you want draped. We respond within 24 hours.

Question 14

How can I contact you?

Accepted Answer

Email contact@eceventrentals.com, call or text 503-884-0790, or use the Contact form on our website. We respond within 24 hours.

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